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Salons & Barbershops

Never lose a chair to a no-show again.

A busy Saturday with two no-shows is $150–300 in dead chair time.

Multiply that across a month and it’s real money walking out the door, from customers who forgot, not customers who left.

What no-shows are costing you

Based on a 10% industry-average missed-revenue rate.

$11,700
Missed revenue per year
$975
Missed revenue per month
13
Missed appointments / month
$448
Recoverable with ReachBack*

*Based on a 50% reduction in missed revenue, typical for automated SMS reminders and win-back campaigns, minus your monthly ReachBack cost.

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Built for salons & barbershops

  • βœ“Appointment reminders sent 48 hours and 24 hours before: customers reply 1 to confirm, 2 to reschedule, 3 to cancel
  • βœ“Instant notification when someone cancels so you can fill the slot immediately
  • βœ“Waitlist system on your booking page: when a slot opens the next person on the list gets a text automatically
  • βœ“Win-back messages to clients who haven’t been in for 45+ days
  • βœ“Review requests sent 24 hours after every visit. Your Google rating grows automatically
  • βœ“AI assistant that identifies slow weeks and creates campaigns to fill your calendar without you asking
  • βœ“Online booking page at tryreachback.com/book/your-salon so clients can book 24/7

If you’re running 30+ appointments a week, a 10% no-show rate means 3 empty chairs every week: that’s $225 gone, every single week, before you even notice it happened.

ReachBack texts every customer 24 hours before their appointment. They reply to confirm, reschedule, or cancel, so you know the night before instead of finding out when the chair sits empty. A waitlist on your booking page means the moment someone cancels, the next person in line gets a text, usually filling the slot before it even stings.

And when business is slow, the AI assistant looks at your calendar and your customer list and builds a campaign to fill the gaps automatically. No spreadsheets, no guessing who to reach out to.

Common questions

Salons & Barbershops typically start on Pro at $79.99/mo
View Pricing β†’

Stop losing revenue to no-shows.

Set up takes about 20 minutes. Plans start at $24.99/mo, no contract.

Get Started